Buyer Basics

Buyer Basics
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Yesterday we spent some time examining the effect of Chinese TV set consumer subsidies, and as part of that note mentioned the substantial growth seen in China for large and ultra-large TV sets.  While we appreciate the desire among Chinese consumers to fill their living rooms with the largest TV set possible, that desire is not always the case in the US and other countries. CNET did a survey last December, polling almost 1,200 respondents with two questions.

• If money were not an issue, what is the largest TV you’d put in your house?
• How much are you willing to spend on your next TV?

The responses to the first question were weighted and calculated against four age groups, Gen Z (13 – 28 yrs.), Millennials (29 – 44), Gen X (45 – 60), and Boomers (61-79), along with an ‘all’ category (red).  Surprisingly, the TV size with the highest response rate overall was 65”, smaller than we might have expected, followed by 75”, both of which were popular with older consumers (45 -79), while Gen X’ers seemed to favor 85” sets considerably more than other age groups.  Millennials stood out in the 100”+ category, but more telling was the “No TV” category, where younger consumers were the most likely not to have a TV at all.
The second question, the more valuable of the two in our view, reflected the current spending ‘potential’ of US consumers.  40% of the consumers surveyed indicated that they were only willing to spend under $500 for a new TV, which, in most cases, rules out the ‘premium’ TV category that includes most OLED and Mini-LED/QD TVs, but does include a number of 75” LCD TVs.  While the overall share of those who will be willing to spend between $500 and $1,000 drops from 40% to 33%, the combined share of those who will be willing to spend up to $1,000 is 73%, leaving only 19% willing to spend above $1,000 and 8% not will to spend anything on a new TV.  Millennials stood out as those most willing to spend over $1,000 (26%), although that was not significantly above the average. 

Figure 1 - CNET Survey “If money were not an issue…” question – Source: SCMR LLC, CNET

Based on the data from the survey, we were curious to see if retailers matched their TV set offerings with consumer spending expectations.  Our quick survey of TV set models at Best Buy (BBY), Walmart (WMT), Amazon (AMZN), and Samsung’s (005930.KS) on-line site makes it quite easy to see what customer price point each retailer is trying to appeal to.  Amazon, the volume leader, is close to being as price agnostic as possible, offering roughly the same number of models in each price category, essentially an all-things-to-all-people retail approach.   Best Buy is focused on high-end consumers, with by far, the largest number of model offerings in the over $2,000 category, while Samsung’s offerings are a bit more balanced, although certainly more oriented to the middle and upper price tiers.  Walmart’s approach is most closely aligned with the survey results, with almost 70% of its offerings priced at $1,000 or less, similar to the 73% of survey respondents in that same category, so it seems not only does Walmart know its customer base but would be the logical destination choice for the most number of TV set buyer.

TV Set Model Offerings Share by Price Range - Source: SCMR LLC

Figure 3 - Sitting Around the TV (1950 - 1960) - Source: The Guardian